A document that provides information on the potential hazards of cleaning products and chemicals used in a short-term rental property and how to work with them safely.
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The process of addressing and resolving guest issues or complaints effectively and efficiently, aiming to turn negative experiences into positive ones and…
A crucial amenity for short-term rentals, providing guests with fast and reliable internet access for work, entertainment, and communication purposes.
A dedicated area on a short-term rental listing where potential guests can ask the host specific questions about the property, amenities, or…
Replies made by hosts to guest reviews, addressing feedback, expressing gratitude, or clarifying any misunderstandings.