The process of encouraging guests to leave positive reviews after their stay, often through follow-up communication and incentives.
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A booking policy that imposes stricter terms and conditions for cancellations, typically resulting in higher penalties for guests.
The process of comparing the performance of a short-term rental property against competitors or industry averages to identify areas for improvement.
A digital document or app providing guests with essential information about the property, local area, and house rules.
Strategically investing in properties and locations that align with the preferences and booking patterns of the defined target market to maximize returns.