The process of encouraging guests to leave positive reviews after their stay, often through follow-up communication and incentives.
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Providing sleep masks as an amenity for guests, particularly in short-term rentals where light control might be a factor.
When a new guest checks in immediately after the previous guest checks out, resulting in no vacancy between reservations.
Indicates that a short-term rental property is equipped to accommodate guests who are deaf or hard of hearing, often featuring visual aids,…
A one-time fee charged to guests to cover the cost of cleaning the short-term rental property after their departure.