A metric tracked by Airbnb and VRBO that measures how quickly and consistently hosts respond to inquiries and booking requests.
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The practice of equipping a rental property with amenities and supplies based on the specific requests and preferences frequently expressed by guests.
A type of hardwood native to Hawaii that is often used in furniture and decor, adding a touch of local flavor to…
Measures taken by short-term rental platforms and hosts to prevent fraudulent bookings, payments, or activities.
Platforms and software facilitating efficient communication between hosts and guests, including messaging apps and automated responses.