A metric tracked by Airbnb and VRBO that measures how quickly and consistently hosts respond to inquiries and booking requests.
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Window treatments designed to block out light, often provided in bedrooms of short-term rentals to ensure a good night’s sleep for guests.
A guest service strategy that offers consistent and integrated support across all communication channels, ensuring guests receive prompt assistance throughout their stay.
Rules protecting passengers facing flight disruptions within the EU, which hosts can inform guests about to provide helpful travel information and manage…
A desirable goal for short-term rental hosts, aiming to achieve consistent bookings and high occupancy rates throughout the entire year, regardless of…