The process of monitoring, managing, and responding to online reviews and feedback from guests to maintain a positive brand image.
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A curated guide provided to guests of short-term rentals, offering recommendations and information about local attractions, restaurants, activities, and services in the…
A record of all interactions and correspondence between a host and their guests, typically maintained within a property management software or platform.
The process of improving the visibility and attractiveness of short-term rental listings on platforms like Airbnb and VRBO through compelling descriptions, high-quality…