The process of monitoring, managing, and responding to online reviews and feedback from guests to maintain a positive brand image.
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Sending a structured survey to guests after their stay to gather detailed feedback on their experience, identify areas for improvement, and enhance…
Staying informed about and adhering to local laws, regulations, and tax requirements related to short-term rental operations in a given area.
Possessing or allowing guests to possess firearms or other weapons on a short-term rental property in violation of local laws or lease…
A status awarded by Airbnb to hosts who consistently meet specific performance criteria, including high guest ratings, responsiveness, and booking acceptance rates.