The process of monitoring, managing, and responding to online reviews and feedback from guests to maintain a positive brand image.
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A comprehensive approach to managing short-term rentals that leverages technology, data analysis, and industry best practices to optimize operations, enhance guest satisfaction,…
The practice of adjusting pricing and availability strategies for short-term rentals to maximize revenue. It involves analyzing market trends, seasonality, competitor activity,…
On platforms like Airbnb, a guest review that is displayed without a corresponding host review. This occurs when the host doesn’t leave…
A smaller-scale property management company that typically specializes in managing a select number of high-end or unique properties.