The process of monitoring, managing, and responding to online reviews and feedback from guests to maintain a positive brand image.
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Platforms or tools that allow hosts to schedule and automate guest communications, such as booking confirmations, check-in instructions, and post-stay messages.
An Albanian word for “cast.” In the context of short-term rentals, “gjut” or casting a wide net when marketing your property is…
The specific configuration of beds and sleeping spaces within a short-term rental, including the number of each bed type and their location.
A marketing technique that uses seemingly contradictory elements to create a memorable and attention-grabbing message, often used in short-term rental listings to…