The process of monitoring, managing, and responding to online reviews and feedback from guests to maintain a positive brand image.
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A financial statement that summarizes the revenues, costs, and expenses incurred during a specific period of time for a short-term rental business.
A hands-off approach to short-term rental management where an owner delegates all aspects of their listing to a property manager or management…
A comprehensive guide provided by the host containing information about the property, amenities, appliances, and local area.
The process of crafting memorable and engaging experiences for guests staying in a short-term rental, often focusing on local attractions, amenities, and…