A service offered by some property management companies that guarantees a certain level of rental income to property owners, regardless of occupancy rates.
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Detailed information provided to guests about how to access the property upon arrival, including check-in procedures, key codes, and any special instructions.
The thorough cleaning and preparation of a property to ensure it meets high standards of cleanliness and hygiene for incoming guests.
The speed at which a host responds to guest inquiries and messages. A high response rate is crucial for achieving Superhost status…
A financial statement that shows the movement of cash both into and out of a business over a specific period.