A service offered by some property management companies that guarantees a certain level of rental income to property owners, regardless of occupancy rates.
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A digital or physical guide provided to guests with information about the property, local recommendations, and house rules.
Providing exceptional support and responsiveness to guest inquiries, requests, or issues throughout their short-term rental experience.
A premium host status on some platforms, achieved through consistently high performance metrics and exceptional guest satisfaction.
The normal deterioration of a property and its furnishings due to everyday use by guests.