The practice of promptly and effectively responding to guest inquiries, messages, and requests both before and during their stay to ensure a positive guest experience.
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A property that contains multiple separate dwelling units, such as a duplex, triplex, or apartment building, which can be individually rented out…
Tools that track rental prices across multiple platforms to ensure consistent pricing and avoid discrepancies that could impact bookings.
A specific timeframe, often during peak seasons or special events, when short-term rental hosts may restrict bookings or implement minimum stay requirements.
A digital or physical resource providing guests with essential information about the property, amenities, local area, and house rules.