The practice of promptly and effectively responding to guest inquiries, messages, and requests both before and during their stay to ensure a positive guest experience.
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Stands for “Short-Term Vacation Software Integration,” denoting the seamless connection between different software systems used in short-term rental management, such as property…
The phenomenon where a platform or service becomes more valuable as more users join and contribute to it, such as the increasing…
The process of improving each stage of the guest booking journey, from initial awareness to booking confirmation, to increase conversion rates.
A set of guidelines outlining acceptable behavior for guests staying in a short-term rental property.