The practice of promptly and effectively responding to guest inquiries, messages, and requests both before and during their stay to ensure a positive guest experience.
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High-quality photographs of the rental property taken by a professional photographer, used to enhance the listing’s visual appeal and attract potential guests.
A digital calendar used to manage bookings, availability, and pricing for short-term rentals, often synced across multiple platforms.
Indicates that a short-term rental property is managed by a professional property management company, responsible for handling bookings, cleaning, and guest communication.
A legal principle requiring both parties in a short-term rental agreement to act honestly and fairly, upholding the contract’s spirit and not…