The peer-to-peer rental market for recreational vehicles, facilitated by online platforms that connect RV owners with individuals seeking short-term rentals.
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Digital tools and platforms that streamline the guest onboarding process, such as automated messaging systems, digital welcome guides, and online check-in forms….
Implementing tactics to reduce the rate at which potential guests initiate but do not complete the booking process, such as streamlined booking…
The practice of exceeding guest expectations by providing unexpected amenities, personalized touches, or thoughtful gestures.
The process of sourcing, coordinating, and overseeing external service providers essential for managing short-term rentals, such as cleaning crews, maintenance personnel, and…