Aligning rental rates across multiple booking platforms, especially during peak seasons, to maximize occupancy and avoid rate discrepancies.
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The process of addressing and resolving guest issues or complaints effectively and efficiently, aiming to turn negative experiences into positive ones and…
The concept of ensuring smooth and effortless communication between hosts, guests, and any relevant third-party services throughout the entire short-term rental process….
Insurance coverage that protects hosts from financial losses due to accidental damages caused by guests during their stay.
A satirical or critical term used to describe a superficial or inadequate level of cleanliness in a short-term rental, often associated with…