Establishing consistent guidelines for responding to guest reviews on platforms like Airbnb and VRBO, addressing both positive and negative feedback professionally and promptly.
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Offering discounted rates or special offers to attract bookings, especially during low season or for last-minute reservations.
Guests who have undergone a vetting process by the booking platform or property manager, typically involving identity verification and background checks, to…
The terms and conditions that dictate the refund amount a guest receives if they cancel their booking, ranging from flexible to strict.
A process that allows guests to access the property without any face-to-face interaction with the host, typically through keyless entry systems, lockboxes,…