Establishing consistent guidelines for responding to guest reviews on platforms like Airbnb and VRBO, addressing both positive and negative feedback professionally and promptly.
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Refers to the areas of a short-term rental property that are visible and accessible to guests, such as the living room, dining…
Collaborations between short-term rental hosts and local businesses, such as restaurants, tour operators, or transportation providers, to offer guests exclusive discounts or…
A community-based program where residents, including short-term rental hosts, look out for suspicious activity and report it to authorities.
A booking request that is placed on hold until the host has a chance to review and accept or decline it, often…