Tailoring additional services offered to guests (e.g., grocery delivery, transportation) based on common or unique requests to enhance their stay.
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A secure storage device for keys or access cards, allowing for contactless check-in and key exchange with guests.
Providing guest communication and support in Japanese to cater to the growing market of Japanese travelers using Airbnb and VRBO platforms.
A formal request submitted by guests or property managers to address repairs, upkeep, or maintenance issues within the rental property.
A proactive and personalized approach to communication with guests, going beyond basic responses to anticipate needs, provide local recommendations, and ensure a…