Systematically analyzing guest reviews and feedback to identify patterns in requests, preferences, and areas for improvement.
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A term used to describe a hands-off, impersonal, or profit-driven approach to short-term rental management, often associated with large-scale property management companies.
The use of technology to automate and control various aspects of a short-term rental property, such as lighting, temperature, and security.
One-time charges associated with preparing a property for short-term rentals, such as initial cleaning, furnishing, or installation of smart home devices.
Analyzing and optimizing the entire guest experience from pre-booking to checkout, identifying touchpoints and improving satisfaction at each stage.