Allocating resources (e.g., staff time, budget) strategically based on the volume and nature of guest requests to optimize operations.
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Utilizing email campaigns to target potential guests, promote special offers, share property updates, and drive direct bookings to the rental property.
A system for handling maintenance requests from guests, including tracking, communication with service providers, and resolution.
The design and layout of the software or platform used by hosts to manage their short-term rentals, impacting the ease of use,…
Establishing clear and efficient communication channels with guests throughout their stay, from pre-arrival instructions to post-departure follow-up.