The practice of equipping a rental property with amenities and supplies based on the specific requests and preferences frequently expressed by guests.
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A colloquial term for a generic, uninspired, or impersonal guidebook provided in a short-term rental, often lacking in local recommendations or tailored…
The use of internet-connected devices and platforms to facilitate communication with guests, such as smart speakers for providing information or messaging systems…
When a host-sent special offer or pre-approval for a booking request expires after a certain period of time, requiring the guest to…
A type of travel insurance that provides coverage for expenses incurred due to flight delays, offering peace of mind to guests arriving…