Establishing clear, timely, and personalized communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-ups, enhancing satisfaction and building rapport.
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A Norwegian term for “guesthouse,” often used to describe a smaller, more intimate type of lodging that offers a homey atmosphere.
An optional program offered by some platforms or insurance providers that provides coverage for accidental damages caused by guests during their stay,…
A software application integrated into a vacation rental website that allows guests to search for availability, view rates, and make direct bookings.
Refers to how close a short-term rental property is to popular tourist attractions, landmarks, or entertainment districts. Listings with high attraction proximity…