Establishing clear, timely, and personalized communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-ups, enhancing satisfaction and building rapport.
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Identifying and proactively addressing the most common questions that guests have about the property, check-in process, and local area, improving communication and…
Data that is associated with a specific geographic location, such as latitude and longitude coordinates. Short-term rental platforms and property managers use…
A hypothetical loyalty program offered by a short-term rental platform or management company, rewarding repeat guests with discounts, perks, or exclusive benefits.