Establishing clear and timely communication with guests throughout their stay, from booking confirmation to check-out instructions, to enhance their experience.
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All aspects of a short-term rental business that involve direct interaction with guests, including communication, check-in/out, concierge services, and handling guest requests.
Exploring and implementing diverse income-generating opportunities beyond nightly rates, such as offering experiences, early check-in/late check-out options, or partnering with local businesses.
A collection of essential toiletries and convenience items provided to guests for a comfortable stay, often including shampoo, conditioner, soap, and coffee.
The exchange of information between hosts and guests before, during, and after a short-term rental booking, including inquiries, confirmations, and feedback.