Implementing clear and balanced cancellation policies to protect both hosts and guests while considering market standards and booking flexibility.
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A booking option on some platforms where hosts commit to accepting all reservations within set parameters, often for increased visibility.
Offering guest communication and support in multiple languages through staff or translation services to cater to international travelers.
A record of all interactions and communications with guests, including inquiries, booking confirmations, and issue resolutions.
Insurance policies or security deposit procedures designed to protect short-term rental owners from financial losses due to property damage caused by guests.