Diversifying income beyond nightly rentals, like offering experiences, early check-in/late check-out, or local partnerships.
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Systems or software used to manage and organize guest information, communication history, and preferences to personalize interactions and build strong guest relationships.
A loyalty program that rewards guests for frequent bookings with discounts, perks, or exclusive benefits.
Additional services or amenities that guests can choose to add to their booking for an extra fee, providing flexibility and customization to…
Sending a structured survey to guests after their stay to gather detailed feedback on their experience, identify areas for improvement, and enhance…