The process of using data and technology to evaluate potential guests and mitigate risks associated with short-term rentals. This might involve analyzing guest reviews, verifying identities, and assessing booking patterns to ensure the safety of the property and the neighborhood.
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A policy set by hosts or platforms that dictates the minimum age a guest must be to book a rental, often implemented…
Establishing clear, timely, and personalized communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-ups, enhancing satisfaction and building rapport.
A unique and memorable activity or service offered to guests, often highlighting local culture, attractions, or the host’s expertise.
An official notification sent to the guest and host confirming the reservation details, including dates, rates, and house rules.