Communicating with potential and existing guests in a way that acknowledges and addresses the specific concerns and preferences of the defined target market.
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A dedicated website for the rental property that allows guests to book directly with the host, bypassing third-party platforms and their fees.
Communication methods like email or in-app messaging that allow hosts and guests to respond at their convenience, without requiring an immediate reply.
The expected deterioration of a property due to regular use, distinguishing it from damage caused by guests, relevant for security deposits.
A pricing strategy that appears successful in the short term but ultimately undermines profitability or long-term sustainability. This might involve consistently undercutting…