Analyzing guest reviews to identify patterns and insights related to the preferences and expectations of the defined target market for continuous improvement.
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A chronological record of maintenance tasks, cleaning schedules, and guest communication, helping hosts stay organized and manage their properties effectively.
Items and services provided to enhance the guest experience, such as toiletries, Wi-Fi, kitchen supplies, parking, or access to amenities like pools…
Similar to e-commerce, it refers to potential guests who initiate a booking on platforms like Airbnb or VRBO but leave before completing…
Implementing clear, concise, and timely communication strategies throughout the guest journey, from booking to checkout, to ensure a positive experience.