Strategies and efforts to create memorable and engaging experiences for guests during their stay, fostering positive reviews and repeat bookings.
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Standards and certifications provided by Bureau Veritas to assess and improve accessibility for guests with disabilities in hospitality environments.
Equipment or modifications that enhance accessibility for guests with disabilities, such as ramps, grab bars, or visual fire alarms.
Actively seeking and responding to guest feedback to identify areas for improvement and enhance the overall guest experience.
A security camera installed at the entrance of a property, facing outward, to monitor activity and enhance security.