Emphasizes the importance of timely and effective communication between hosts and guests throughout the booking process and stay, fostering trust and enhancing the overall experience.
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Refers to the self-service nature of short-term rentals, where guests typically access the property and manage their stay without interacting with a…
The process of vetting potential guests before confirming their booking, typically involving background checks, ID verification, and review of previous reviews.
The estimated time provided by the guest for their arrival at the property, allowing hosts to prepare for check-in and ensure a…
A similar program on VRBO that recognizes hosts who consistently deliver exceptional guest experiences, maintain high property standards, and adhere to platform…