Refers to creating a memorable and unique stay that embodies the essence of the destination and provides guests with an authentic local experience.
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Providing guests with access to a comprehensive online repository of information about the property, local area, and house rules, often in the…
An independent professional who investigates and resolves complaints related to short-term rentals, acting as a mediator between guests, hosts, and platforms.
Systematically collecting, analyzing, and responding to guest reviews and feedback to improve services, address concerns, and enhance reputation.
Financial or in-kind support provided by Oikos Greek yogurt to individuals, events, or organizations, typically for marketing and brand awareness purposes.