Detailed reviews and comments provided by guests that offer subjective insights into their stay, highlighting positive aspects, areas for improvement, and overall satisfaction.
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The exchange of information between hosts and guests throughout the booking and stay process.
The use of pre-written messages and scheduling tools to automate communication with guests throughout the booking process.
Data that a guest intentionally and proactively provides to a host or platform, such as preferences shared during booking.
The daylight saving time observed in most of Europe, relevant for hosts communicating check-in/check-out times accurately to guests arriving from different time…