A booking option on platforms like Airbnb and VRBO that allows guests to book a property instantly without requiring host approval, potentially increasing booking speed and convenience.
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A Polish phrase meaning “of course,” emphasizing the importance of providing exceptional customer service and going above and beyond to meet guest…
A smooth and welcoming process for new guests, providing them with all the necessary information and support.
The process of visualizing the guest experience from pre-booking to post-stay, identifying touchpoints and opportunities for improvement in short-term rental hosting.
A booking request that is placed on hold until the host has a chance to review and accept or decline it, often…