The use of automated messaging tools to streamline guest communication, such as sending booking confirmations, check-in instructions, and pre-stay information.
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A high level of personalized and attentive service provided to guests, exceeding expectations and creating a luxurious experience.
Technologies and methods enabling secure and convenient access for guests, such as smart locks with unique codes, keyless entry systems, or lockboxes,…
The duration for which a guest books a vacation rental, often influencing pricing and availability.
Measures taken by short-term rental platforms and hosts to prevent fraudulent bookings, payments, or activities.