Implementing loyalty programs for repeat guests using QR codes for tracking stays, rewarding loyalty, and offering exclusive benefits.
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The idea that 80% of the insights from guest reviews often come from 20% of the feedback, highlighting key areas for improvement.
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Regularly reviewing and analyzing property performance data, such as occupancy rates, average daily rates, and guest feedback, to identify areas for improvement…
A sofa that converts into a bed by pulling out a hidden mattress platform from underneath the seating area.