Implementing loyalty programs for repeat guests using QR codes for tracking stays, rewarding loyalty, and offering exclusive benefits.
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When a potential guest begins the booking process but leaves the platform or website before completing the reservation.
An optional fee or insurance policy offered to guests that covers potential damages to the property during their stay.
Content created by guests, such as reviews, photos, and social media posts, that provides authentic insights and influences potential renters.
A term for a host known for providing a consistently high-quality guest experience across all areas of their short-term rental operation.