Strategies for efficiently handling multiple guest inquiries, booking requests, and messages simultaneously, especially during peak seasons.
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Creating pre-written messages or responses to address common guest requests efficiently and provide consistent information.
Data collected on how guests interact with a short-term rental listing website or app, including page views, clicks, booking conversions, and searches,…
Partnering with Destination Management Companies (DMCs) to offer guests curated experiences, local tours, and other travel-related services.
When a host-sent special offer or pre-approval for a booking request expires after a certain period of time, requiring the guest to…