Pre-prepared sets of questions sent to guests after booking or after their stay to gather feedback on their experience, preferences, and areas for improvement.
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The process of automatically updating the availability calendars across all connected platforms to prevent double bookings.
A refundable fee collected by hosts to cover potential damages to a short-term rental property caused by guests during their stay.
A property management company that has received industry recognition or awards for excellence in service, performance, or other criteria.
Outlines the terms and conditions for cancelling a booking, including refund policies and penalties for both guests and hosts, as defined by…