Pre-prepared sets of questions sent to guests after booking or after their stay to gather feedback on their experience, preferences, and areas for improvement.
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The practice of advertising and managing short-term rental listings across multiple online travel agencies (OTAs) and booking platforms to expand reach and…
Enabling guests to book instantly without requiring host approval, leading to increased bookings and a seamless reservation process.
The terms and conditions that dictate the refund amount a guest is entitled to if they cancel their booking. Policies range from…
A measure of how quickly and effectively a host communicates with and responds to inquiries and requests from potential and current guests.