Proactive monitoring and management of online reviews and ratings across multiple platforms to maintain a positive brand image.
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Guidelines and best practices for effective communication with guests before, during, and after their stay.
A map highlighting the different beaches in Nha Trang can be helpful for guests choosing a short-term rental based on their preferred…
A satirical or critical term used to describe a superficial or inadequate level of cleanliness in a short-term rental, often associated with…
A metric used by Airbnb and VRBO to track how quickly a host responds to guest inquiries and booking requests, influencing search…