Targeted marketing campaigns and promotions designed to attract guests during periods of lower demand.
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Specialized insurance policies designed to cover risks associated with short-term rental properties, such as property damage, liability, and lost income.
The process of preparing a short-term rental for new guests between bookings, including cleaning, restocking supplies, and performing necessary maintenance.
A metric used to measure the percentage of recurring revenue retained from existing customers over a specific period, excluding new customer revenue….
Communication channels used to interact with potential and confirmed guests, like Airbnb messaging or VRBO’s platform.