Developing effective communication and negotiation techniques to handle guest inquiries, resolve conflicts, and secure bookings at optimal rates.
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The percentage of booked nights in a short-term rental property during the third quarter of the year (July, August, September).
A communication system that integrates various messaging channels, such as email, SMS, and in-app messaging, allowing hosts to manage all guest communication…
A recognition badge awarded by Airbnb to hosts who consistently receive high ratings and meet specific performance criteria, enhancing their listing visibility…
A digital or physical resource provided to guests with information about the property, local recommendations, house rules, and emergency contacts, enhancing their…