Strategies and techniques used to address and potentially lessen the impact of negative reviews from guests, including prompt responses, apologies, and resolutions.
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An official authorization required by some jurisdictions for operating a short-term rental property legally.
The process of confirming a guest’s identity and booking details to prevent fraud and ensure security.
A coordinated plan developed and executed by property owners, co-hosts, or property managers to promote a short-term rental across different channels and…
The process of defining and communicating a short-term rental brand’s value proposition and target audience in a way that differentiates it from…