Strategies and techniques used to address and potentially lessen the impact of negative reviews from guests, including prompt responses, apologies, and resolutions.
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Upscale or luxurious amenities offered to guests for an enhanced experience, such as hot tubs, swimming pools, gourmet kitchens, or in-home entertainment…
Implementing specific cleaning procedures for guests staying for extended periods, including more frequent deep cleans, linen changes, and replenishment of supplies.
The most sought-after or impressive view from a short-term rental property, often highlighted in listing descriptions and photos (e.g., ocean view, mountain…
Hosts can provide valuable travel tips to enhance the guest experience in Nha Trang, covering topics such as transportation, attractions, and local…