Strategies and techniques used to address and potentially lessen the impact of negative reviews from guests, including prompt responses, apologies, and resolutions.
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Traditional cable TV services offering a selection of channels, often included as an amenity in short-term rentals to provide entertainment options for…
A research method used to evaluate the ease of use and effectiveness of a short-term rental platform or website by observing how…
The strategy of generating income from multiple sources within a short-term rental business, such as offering additional services like cleaning, tours, or…
The state agency in Ohio responsible for setting and enforcing health and safety regulations, including those that may apply to short-term rentals.