Strategies and techniques used to address and potentially lessen the impact of negative reviews from guests, including prompt responses, apologies, and resolutions.
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A host who is not actively managing their listings or responding to inquiries in real-time, often relying on automation or co-hosting assistance.
A digital keypad that allows guests to access the property using a unique code, providing keyless entry and enhanced security.
Refers to a short-term rental property adhering to Good Manufacturing Practices, indicating a high standard of cleanliness, hygiene, and safety protocols, often…
A landlord’s legal right to access a rental property, even in a short-term context, for specific reasons like repairs, emergencies, or pre-agreed…