Strategies and techniques used to address and potentially lessen the impact of negative reviews from guests, including prompt responses, apologies, and resolutions.
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A legal principle requiring both parties in a short-term rental agreement to act honestly and fairly, upholding the contract’s spirit and not…
The automated process of updating calendar availability, rates, and booking details across multiple OTAs in real-time to prevent double bookings.
A type of short-term rental where a host rents out a portion of their primary residence to guests.
A type of professional liability insurance that protects short-term rental property managers from financial losses due to mistakes, negligence, or failure to…