Offering communication and support to guests in their native language, either directly by the host or through translation services, to enhance the guest experience.
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The process of addressing and resolving issues or disputes arising from guest stays, such as property damage, security deposit deductions, or liability…
Creating professional and visually appealing marketing assets, such as photos, videos, and property descriptions, to showcase the rental property in its best…
The use of technology to automate tasks and processes related to short-term rental management, such as smart home devices, automated messaging, and…
The quality of service provided to guests at Ibis hotels, including responsiveness, helpfulness, and problem-solving.