The speed and efficiency with which property managers address maintenance requests from guests, ensuring a positive experience and minimal disruption.
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A rating system used on Airbnb and VRBO where guests rate their experience on a scale of one to five stars across…
An electronic document or app providing guests with essential information about the property, amenities, house rules, and local recommendations.
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The percentage of time a short-term rental property is booked and occupied during a given week, often used as a key performance…