Creating pre-written messages for common guest inquiries and communication points to ensure consistent, professional, and efficient communication throughout the guest journey.
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Platforms and strategies used to promote and market short-term rental properties to potential guests, including online travel agencies, social media, email marketing,…
A slang term used to express a sudden realization of a mistake or problem, often in the context of short-term rental management,…
An important skill for short-term rental owners and managers, particularly when dealing with guest requests, pricing negotiations, and vendor contracts.
Marketing strategies that actively reach out to potential guests, such as social media advertising, email campaigns, and influencer collaborations.