Maintaining a prompt and consistent response time to guest inquiries and messages, demonstrating professionalism and attentiveness.
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The practice of maintaining prompt, clear, and helpful communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-up.
A website owned and operated by a host or property manager that allows guests to book stays directly, bypassing third-party platforms and…
The shortest period for which guests can book a short-term rental property, often varying by season or demand.
In short-term rental management, the point at which your total revenue equals your total expenses. This is a key metric for determining…