Actively monitoring, responding to, and leveraging guest reviews to improve services, address concerns, and enhance online reputation.
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A type of Facebook ad that automatically promotes relevant short-term rental listings to users based on their previous browsing behavior and interests.
The process of intentionally crafting memorable and positive experiences for guests throughout their entire stay, from pre-booking to post-stay.
A pricing strategy where higher rates are charged for stays that include weekends (Friday and Saturday nights) due to increased demand.
A visual representation of the booking pace for a short-term rental property, showing the time between when reservations are made and the…