Actively monitoring, responding to, and leveraging guest reviews to improve services, address concerns, and enhance online reputation.
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The growing trend of travelers actively seeking out accommodations with distinctive features, themes, or locations beyond standardized hotel rooms, often through platforms…
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A financial metric used to evaluate the profitability of a rental property, calculated as the annual pre-tax cash flow divided by the…
The practice of being open and honest with guests about all aspects of the rental experience, including pricing, house rules, and potential…