The overall impression and appeal of a short-term rental listing, encompassing factors like photography, description, reviews, and pricing.
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A powerful marketing channel where satisfied guests recommend a short-term rental to their friends, family, and colleagues.
Responding to guest inquiries, concerns, or feedback with understanding, empathy, and a genuine desire to provide assistance and resolve any issues effectively.
The process of verifying a guest’s identity before confirming their booking, often involving government-issued ID and background checks, to enhance security and…
The process of managing and tracking the redemption of vouchers or coupons offered by short-term rental businesses, ensuring proper validation, accounting, and…