Analyzing and optimizing the entire guest experience from pre-booking to checkout, identifying touchpoints and improving satisfaction at each stage.
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An online platform or app providing guests with access to booking information, house manuals, local recommendations, and communication channels with the host.
Smart home devices like Amazon Echo or Google Home that guests can use to control amenities or access information.
Strategies and tactics used by hosts to stimulate interest and bookings for their short-term rentals, particularly during low seasons or when facing…
The practice of clearly communicating water usage policies and potential charges to guests in advance, especially in areas with water scarcity or…