Analyzing and optimizing the entire guest experience from pre-booking to checkout, identifying touchpoints and improving satisfaction at each stage.
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A process that allows guests to access a short-term rental without needing to meet the host in person, often using keyless entry…
The transaction fees charged by Stripe for processing payments.
A series of automated emails sent to guests before, during, and after their stay, providing important information, confirming details, and enhancing their…
Regularly reviewing and analyzing property performance data, such as occupancy rates, average daily rates, and guest feedback, to identify areas for improvement…