The speed at which hosts respond to booking inquiries and guest messages, crucial for securing bookings and providing excellent customer service.
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A Spanish word expressing hope or desire, often used by hosts and guests in reviews and communication to convey positive sentiments about…
Feedback and ratings provided by guests about their experience staying in a short-term rental, influencing the property’s reputation and visibility.
All aspects of managing the guest experience from the initial inquiry to check-out, encompassing communication, booking management, check-in/out procedures, and guest services.
Creating a low-maintenance outdoor space using drought-tolerant plants, gravel, or artificial turf, minimizing upkeep costs and ensuring a presentable exterior.