The proactive care and upkeep of a short-term rental property to ensure its functionality, safety, and aesthetic appeal, addressing repairs promptly and maintaining a high standard of quality for guests.
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An automated message sent to guests upon successful booking confirmation, including details about the reservation, payment, house rules, and check-in instructions.
The practice of setting clear and realistic expectations with guests regarding the property, amenities, and house rules to avoid misunderstandings and ensure…
The process of using a guest’s online information and behavior to assess their trustworthiness and suitability as a potential renter, often used…
Collaborating with local businesses, tour operators, or service providers to offer exclusive deals and enhance guest experience.