The proactive use of guest reviews and feedback to identify areas for improvement, enhance the guest experience, and make informed decisions regarding property management and service offerings.
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The continuous effort to identify, analyze, and improve existing business processes within a short-term rental operation to enhance efficiency and profitability.
Measures taken to protect sensitive guest information, such as names, addresses, and payment details, from unauthorized access, disclosure, or theft.
The vertical distance between the crest of a tsunami wave and the mean sea level.
A comprehensive guide provided to guests upon arrival, containing essential information about the property, amenities, house rules, and local recommendations.