The level of readiness and resources a host has in place to handle emergencies or unexpected situations that may affect guests, ensuring their safety and well-being during their stay.
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A marketing term used to promote short-term rentals for guests seeking spontaneous getaways or last-minute bookings, typically emphasizing ease of booking and…
A refundable amount held by the host to cover potential damages or losses caused by guests during their stay.
A comprehensive guide provided to guests upon arrival, containing information about the property, appliances, amenities, and local recommendations.
Reviews, comments, and suggestions provided by guests after their stay, valuable for improving services and understanding guest preferences.