The process and effectiveness of a host in addressing and resolving guest complaints or issues that may arise during a stay, aiming for mutually satisfactory solutions and maintaining positive guest relationships.
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An unexpected or unsettling experience that a guest or host may have during a short-term rental stay, often related to the property’s…
When potential guests initiate the booking process for a short-term rental but leave before completing it, often due to factors like price,…
Local resources and services that can assist short-term rental hosts and guests with non-urgent needs, such as transportation, entertainment, and recommendations.
The common action of browsing through short-term rental listings on mobile apps using a swiping gesture to quickly view options.