The process and effectiveness of a host in addressing and resolving guest complaints or issues that may arise during a stay, aiming for mutually satisfactory solutions and maintaining positive guest relationships.
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The legal and financial framework under which a short-term rental property is owned, such as sole proprietorship, partnership, or LLC.
Researching and understanding the local short-term rental market, including competitor pricing, occupancy rates, and demand trends.
A fictional representation of an ideal guest for a short-term rental property, based on research and data about target demographics, behaviors, and…
A nickname for a host who embraces technology to automate tasks, enhance guest experience, and streamline their short-term rental operations.