The process and effectiveness of a host in addressing and resolving guest complaints or issues that may arise during a stay, aiming for mutually satisfactory solutions and maintaining positive guest relationships.
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A practice where multiple short-term rental operators or property managers pool their purchasing power to negotiate lower prices on supplies, amenities, or…
A set of standardized procedures for cleaning and sanitizing a short-term rental property between guest stays to ensure hygiene and guest safety.
A type of short-term rental accommodation that typically refers to a luxurious, standalone house, often with private amenities such as a pool…
The online profile of a short-term rental property on platforms like Airbnb or VRBO, showcasing details, photos, and booking information.