The process and effectiveness of a host in addressing and resolving guest complaints or issues that may arise during a stay, aiming for mutually satisfactory solutions and maintaining positive guest relationships.
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Experiences and attractions located near or on bodies of water that are often promoted to guests staying in short-term rentals, such as…
A listing strategy that focuses on highlighting the property’s proximity to major attractions or points of interest in a city or region.
A document provided to guests upon arrival that outlines helpful information about the property, local area, and house rules.
Additional services or amenities that guests can choose to add to their booking for an extra fee, providing flexibility and customization to…