The process and effectiveness of a host in addressing and resolving guest complaints or issues that may arise during a stay, aiming for mutually satisfactory solutions and maintaining positive guest relationships.
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An additional charge imposed on guests when hosting events or gatherings exceeding the standard occupancy limit.
The overall impression and appeal of a short-term rental listing, encompassing factors like photography, description, reviews, and pricing.
Rules and regulations implemented by a homeowner’s association (HOA) or condominium association that govern short-term rentals within the community, often addressing rental…
A revenue management approach for short-term rentals that focuses on optimizing pricing and occupancy to maximize profitability, often using data analytics and…