The process and effectiveness of a host in addressing and resolving guest complaints or issues that may arise during a stay, aiming for mutually satisfactory solutions and maintaining positive guest relationships.
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The positive economic impact generated by short-term rentals on local communities. This includes supporting local businesses, creating job opportunities in hospitality and…
The management of a household or family’s resources, often used interchangeably with economics but with a focus on domestic and personal aspects.
Professional assessments of a property’s energy and water consumption patterns to identify areas for improvement and cost savings.
An individual or company hired by property owners to manage their short-term rental properties, handling tasks such as marketing, bookings, guest communication,…