The process and effectiveness of a host in addressing and resolving guest complaints or issues that may arise during a stay, aiming for mutually satisfactory solutions and maintaining positive guest relationships.
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The commitment a short-term rental brand makes to its guests, outlining the value and experience they can expect.
Utilizing software or services to manage listings across multiple short-term rental platforms (e.g., Airbnb, VRBO, Booking.com) from a centralized dashboard, streamlining operations.
The overall impression and satisfaction level a guest has from their interactions with the host, the property, and the surrounding area during…
Using environmentally friendly cleaning products and methods to maintain the cleanliness of a short-term rental property while minimizing harm to the environment…