The process and effectiveness of a host in addressing and resolving guest complaints or issues that may arise during a stay, aiming for mutually satisfactory solutions and maintaining positive guest relationships.
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A marketing strategy focused on attracting potential guests to a short-term rental listing through valuable content, social media engagement, and search engine…
Providing high-quality entertainment options within a short-term rental, such as streaming services, board games, or a curated movie collection, to enhance the…
A legally binding contract between a host and guest that outlines the terms and conditions of a short-term rental stay, including rental…
The use of data and performance metrics to track key indicators like occupancy rates, revenue, and guest satisfaction for informed decision-making.