The process and effectiveness of a host in addressing and resolving guest complaints or issues that may arise during a stay, aiming for mutually satisfactory solutions and maintaining positive guest relationships.
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Refers to how close a short-term rental property is to popular tourist attractions, landmarks, or entertainment districts. Listings with high attraction proximity…
The responsibility of a short-term rental host or property manager to compensate for damages or injuries that occur on the property during…
The tendency of guests to consistently choose a specific short-term rental brand or host over competitors.
Essential steps taken to prepare a vacation rental property for the winter season, particularly in colder climates, to prevent damage from freezing…