The tone, clarity, and effectiveness of a host’s communication with guests, fostering positive interactions and addressing inquiries professionally and promptly.
Menu
You may also like
A trade association representing the interests of hotels and lodging providers in Ohio, including some short-term rental operators.
The process of interacting with guests before, during, and after their stay, encompassing inquiries, booking confirmations, check-in instructions, addressing concerns, and collecting…
An optional service offered to guests upon arrival, providing a guided tour of the neighborhood to showcase key amenities, transportation options, safety…
A property with difficult or inconvenient entry or exit points, potentially posing challenges for guests with mobility issues or luggage.