The tone, clarity, and effectiveness of a host’s communication with guests, fostering positive interactions and addressing inquiries professionally and promptly.
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A pre-written document that outlines the terms and conditions of a short-term rental agreement, including guest responsibilities, house rules, and liability waivers.
A situation where a guest’s arrival and check-in time at a short-term rental is postponed due to unforeseen circumstances, such as cleaning…
Software designed to automate and streamline various aspects of short-term rental management, including bookings, communication, and finances.
A community-based crime prevention initiative where residents, including short-term rental hosts, work together to enhance safety and security in the area.