The process and overall experience a guest has when arriving and accessing the short-term rental property. A smooth and welcoming check-in experience sets a positive tone for the entire stay.
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A feature on platforms like Airbnb and VRBO that allows guests to book a short-term rental instantly without needing host approval.
A coordinated plan for cleaning a short-term rental between guest stays, often shared and managed by co-hosts, cleaning services, or property managers.
The demographic cohort born between the mid-1990s and the early 2010s, known for their tech-savviness, preference for authentic experiences, and reliance on…
Developing effective communication protocols for interacting with guests before, during, and after their stay, using various channels like messaging apps and email.