Establishing clear service standards for guest communication, cleanliness, and problem resolution helps maintain consistency and professionalism.
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The ability to communicate with guests in their native language, either directly or through translation services, enhancing their experience and fostering positive…
The art of taking high-quality photos and videos using an iPhone or other smartphones. For short-term rental hosts, this can be a…
Assistance and support provided to guests throughout their stay, addressing their needs and resolving any issues.
Providing extra amenities or experiences for a fee, like airport transportation, grocery delivery, or guided tours, to enhance guest satisfaction and generate…