Having efficient systems in place to address guest issues promptly and effectively is crucial for maintaining positive reviews and guest satisfaction.
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A predefined strategy for communicating with guests during unexpected events that disrupt their stay, such as power outages, internet failures, or natural…
Building and maintaining positive relationships with neighbors and the local community when operating a short-term rental property, addressing any concerns and ensuring…
Regularly reviewing and analyzing property performance data, such as occupancy rates, average daily rates, and guest feedback, to identify areas for improvement…
The total number of reviews received by a short-term rental listing across all platforms, providing insights into the property’s overall reputation and…