A clearly defined and streamlined checkout process for guests, typically involving simple instructions for key return, trash disposal, and any other checkout requirements.
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The exchange of information between hosts and guests throughout the booking and stay process.
A rule implemented by hosts to prohibit smoking within their short-term rental properties, often to maintain cleanliness, prevent odors, and comply with…
A comprehensive resource provided to guests with information about the property, local attractions, dining options, transportation, and house rules.
The preferred methods and frequency of communication that guests can select, allowing for personalized guest experiences.